Sky broadband down sky. I now have red light on max hub again after it was working most of the day. _____ Broadband down ‎16 Feb 2025 10:25 AM. But no luck. Our broadband does not seem to be working today and the signal in general is not great. The first time I raised a fault through the My Sky app and an Openreach engineer was required. Red Alarm light showing on NBI Box ‎14 Nov 2024 07:17 AM. Broadband down ‎09 Dec 2024 06:46 AM. 0 Likes Sky Issues Reports Latest outage, problems and issue reports in social media: WILF #glazersout (@Ucheguccigoo2) reported 4 minutes ago @SkySports Who cares. It was previously down for 3 days before Christmas with no explanation. My sky broadband stopped working overnight. Sky Talk phone number. ive switched it off at the wall but this hasn't helped. 0 Likes What's Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you've already discovered it starts automated then you've already rung it. Check my network. Please can you get it back up and running as soon a Help for Sky Broadband & Talk. Please fix it. Done the checker test and apparently all is fine. My broadband is down, all lights are green except the far right light which is yellow. Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . FYI - After checking Down Detector, Sky has over 5000 reports of an outage since 8:50PM. Lisa - Sky Tech Team Expert Report post. I can connect to the broadband, but no internet was provided. Most issues fall into 2 groups the first is line issues which with copper phone lines shich can be decades old do fail. Ive been a sky customer for 22yrs had a new router Broadband down for days ‎19 Mar 2024 12:40 PM Our broadband has been going off since Saturday, it says on the app ita fine but its not, irs cutting out constantly! Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7. Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7. Joseph Briggs (@JosephB21620635) reported 10 Hi - I've got no broadband; the tests say everything is OK but there's no actual Internet! Tv service is unaffected but access to streaming apps is also gone. If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). I was unable to contact NOW or Sky as the broadband router is preinstalled in the apartment prior to my arrival many m Sky broadband went down last night with thousands of frustrated users reporting issues across the UK to Down Detector and on social media - with one fuming 'sort your s*** service out' @Debra1 Sky only turn off services if the account is in arrears as when the fixed contract period ends the service. Realtime overview of issues and outages with all kinds of services. Start a new discussion. Post 1 of 13 174 Views. Post 8 of 9 Sky broadband down for hours across Norfolk and Suffolk. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Is Sky Broadband Down. SKY broadband down ‎25 Nov 2024 04:43 PM SKY bb has stopped working from 22nd Nov early morning, apparently it's a problem with SKY internally and not an Openreach fault, they are telling me it will now be Wednesday 27th at the earliest before they know what the issue is never mind fixing it, so 5 days to investigate, what a joke. Post 149 of 334 17,964 Broadband down ‎23 Nov 2024 06:40 PM. Sky Community; Discussions; News; Broadband My broadband is down this morning with the centre PON light flashing. Subscribe to @DT12 if you have not done so check whether Sky are aware of the issue and if not report it to them the service check in the My Sky app should tell you. Is there a phone number to actually speak to someone and get this sorted? Ha Hey, Over the last few weeks. My briadband is showing an ourage in my area, we are now into the 3rd day, how long is this likely to last . 0 Likes Reply. Broadband has been constantly dropping out for the last week . 0 Likes What's @Icewolf83 & @Den16 it is inevitable that as there are over 6 million Sky broadband customers some will have issues at any one time. Now it's starting to affect our work as the VPNs we use to connect into our work network go down all day. com/help/articles/broadband-diagnostic-start You can also run the test via the MySky app on a mobile data connection. To run a network check, enter your Sky Talk phone number including area code. Most issues are within Openreach's network on domestic lines the SLA is fix within 2 full working days from the report which they meet in around 80% of cases. Sky offers satellite television service as well as broadband internet and home phone service. Post 1 of 13 146 Views. There are no known issues affecting your Sky Broadband & Talk service. In addition~ The internet stopped working at 10. Sky does not seem to be bothered. My sky broadband is not working. If you get amber or red please follow the on screen instructions. I have 4 lights on the router, usually all green but the last one 'voice' is orange again and I've got no internet. Disclamer: Sky Broadband problems and outages is aiming to provide some guidence about the down status of Sky Broadband based on anonymous user feedbacks. It says there is a technical issue. To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Com Sky Broadband is reportedly down for hundreds of users on February 22, 2025. Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Went down this morning and came back about 10ish. About Sky Community Offers. Broadband down ‎01 Mar 2024 09:37 PM. You might need to purchase Sky Broadband down status report to get the actual outage and problem details. Broadband is down ‎19 Nov 2024 02:43 AM. 0 Likes What's Sky broadband has dropped out 3 times in the last 24 hours. Post 2 of 3 107 Views. Broadband has gone down yet again. Broadband band not working . 0 Likes What's this? Mark as New; This message was authored by Clear+Blue+Sky This message was authored by: Clear+Blue+Sky. @Chellybubb if the hub is showing it is losing connection to the line call Sky to report the fault. Hi, my sky box is showing a red light and isn't connecting to the internet. Post 1 Sky offers satellite television service as well as broadband internet and home phone service. Hi, im having trouble with sky internet. I have rebooted the router but it's still down. This is the second time my sky broadband has been down in 2 weeks. If this is of no help give Sky a call to report it to them. If someone has helped you then please click on the LIKES button in their post. No internet connection m. To run a network check, enter your Sky Talk phone number Sign in to Service Checker or use Service Status to see if there are any issues with your Sky Broadband or other services. Post 5 of 13 109 Views. Post 1 of 2 85 Views. Since then, a couple of times I've noticed that the broadband has gone down and disconnected. I have Sky Superfast Broadband and up until around a month ago was getting around 69 Mb/s download consistently. Are you also wondering if Sky Broadband is down or currently up? Real-time outages and problems for Sky Broadband. You can reach KYLA through: Viber: mysky. Can you do some more checks please. Either way, internet's down, but I've been seeing loads of people reporting the same thing so I'm glad to know it's not just me and might just be a sky issue. Post 1 of 2 73 Views. 1 AV Receiver, Technisat MultiSat receiver. Service checks say everything is working fine which it clearly isn't! Very very frustrating as can't use internet or tv. 2 different companies so it's not the VPN. Anyone else with same issue as When is this outage going to be resolved? Been down since 10:30pm on Tuesday 19th. Post 1 of 13 273 Views. Its been up and down today since 12pm ish. Any suggestions on how to fix this? Is anyone else's internet down? Our Sky broadband has been down all day, constant orange lights flashing on the hub as it tries to connect and nothing, over and over again since about 9am. Help for Sky Broadband & Talk. Sky Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you Broadband not working ‎01 Mar 2025 07:13 Hello, I am a new Sky Broadband Customer and have been trying unsuccessfully to log into the Broadband Sheild to change some settings but every time. ph/kylaofsky Facebook Messenger: m. https://www. Watch Cinema Sports Kids discovery+ All my security cameras are currently down. Broadband Broadband down ‎14 Jan 2025 05:10 PM. Post 2 of 2 134 Views. I've done all the broadband tests on the Sky website and it states that the internet is working fine - when it is not. Having issues? We help you find out what is wrong. I have run through all of the usual checks (wires/resets/off and on again etc) The MySky app shows there are no issues and Broadband down ‎25 Nov 2024 05:23 PM. Broadband down again 15 Feb ‎15 Feb 2025 09:49 AM. . If you get amber or red you need to follow the on-screen instructions. I am not sure what else I need to do. Post 5 of 13 147 Views. Search. Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . This is unacceptable. I have been told by staff from SKY that I cannot book an appointment for an engineer to come out to restore my ibolt & fibre cable which was ripped from the house wall from the weather on Tuesday night until the outage in the area has been fixed which is ridiculous. We pay the top price for our area and seems to keep having these issues. Hey there! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. Please could you assist After this has finished and if it reports back all is good click on broadband to run an updated test. Internet not working as of 01:00. Is there no TV signal? Internet down? Here you see what is going on. Please review and support a Broadband down ‎16 Feb 2025 10:25 AM. 0 Likes What's this? Topic Author. It's been 4 days now, and when I looked into how to get help, every avenue led me to chat bots that don't understand or help. following link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk. Broadband down ‎02 Mar 2024 10:24 AM. My broadband was working fine until this morning though so unsure if part of that outage or I need to contact Sky? Hi There, my broadband has been down for some hours now I have not been able to get confirmation if this is a general issue in my area or not. Post 1 of 13 142 Views. Created with Sketch. 0 Likes What's Broadband down ‎16 Feb 2025 10:25 AM. 0 Likes What's Broadband down ‎07 Oct 2024 04:33 AM. Trouble with the TV, mobile phone issues or is the internet down? Find out what is going on. Therefore like a fair few other people your service is probably down due to the storm. Have reset. One minute there is a broadband fault, the next it says everything is fine. To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link which will lead to contact details which will hopefully (but not always unfortunately) include a phone number Broadband down ‎16 Feb 2025 10:25 AM. help!!! Report post. Given the disruption things are not working normally so it is worth using the online systems so log into the My Sky app over a Amazing coincident e my broadband went down an about hour ago something to do with the connect between the local exchange and my router. Sophia (@PhiLevine) reported 4 minutes ago @SkyHelpTeam @SkyUK I’m without broadband for the 2nd time in 3 weeks. Says no issue when I'm using 4G but obviously wrong. Post 5 of 13 111 Views. I have. Internet button is off. Can you let me know if broadband in the London SE9 area is down Everyone apologies for posting so late but I'm at a complete loss, Broadband went down early hours Saturday morning unfortunately still no sign of it working. Hi there! Thank you for escalating this. ISSUES with Sky Broadband appear to be resolved following a mass outage that hit the service on Tuesday. my sky doesn't work as I have no WiFi. My broadband worked perfectly well before you insisted on this change!! Report post. 0 Likes What's Sky outages and problems in Eastbourne, England. Did all the tests but no luck. Some Sky customers have also turned to social media to indicat Hello, has anyone been having issues with their NOW Hub Two or Sky Q Hub? For the past day my internet has been down. You can also find out about planned work and contact Sky if Real-time outages and problems for Sky Ireland. Go to Ask For Help, and select Service Advisory. Strange **bleep** 6 hours ago a BT sales rep was at my door trying to get me to change from Sky to BT hmmmm . Post 1 of 2 384 Views. 12. Post 1 of 1 18 Views. I have three green lights but it won't connect to anything. In addition~ @GT387 . This is the same for BT Broadband is down sky saying its working when its not ‎23 Nov 2024 09:26 PM. Post 1 of 2 139 Views. Sky Community; Broadband down ‎28 Aug 2024 11:10 AM. The first time was an outage which lasted for one whole week - brought me into a lot of trouble at work as a home office employee, not to mention the financial impact there; finally it was back up and running after a week which lasted for a couple of minutes only, down again and I was told The broadband goes up and down all day every day and has been like it for months. My broadband is down Report post. Post 1 of 13 269 Views. Sky Community; Discussions; News; Tips; About; Offers; Sign In. me/myskyupdates My broadband and WiFi have been down for days (this is day 5) Apart from a generic message that 'people are working on it' I can't get any information on when I'll get it back. Reply. 28 July 2021. Mine has been down all day rebooted the router and nothing done all the WiFi checks says alls fine but still not working . Post 2 of 2 81 Views. Posted by a Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Openreach box working fine. Post 5 of 13 238 Views. First couple of times it came back within 15 minutes but now there's no sign of it coming. Options. Subscribe to RSS Feed; My broadband is down despite the Sky checker saying the connection is good. Broadband has been down in a few areas but its still best to call sky on 150 from a landline zero three three three seven five nine one zero one eight from any other phone Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 Sky Broadband is reportedly down for hundreds of users on February 2, 2025. Post 1 of 2 94 Views. No signal or is internet not working? Here you see what is going on. I've run a check on the app which says everything is working however there are only two lights on the box and nothing is working Hi, broadband seems to be down again in Keighley. 43" Glass TV & Puck Whole Home My broadband is down. The checker insists the connection to my hub is up every time I try, I even tried it with the job powered off and it still insisted the connection to the hub was up! Re-seating the cables didn't help and nor did resetting the hub. Make sure to have your 9-digit SKY account number ready for faster assistance. We have sent an invite to @Skylark. See any issues that might be affecting Sky Broadband & Talk services. Downdetector® is now available in the Speedtest® app Download to get your favorite Downdetector features, coverage maps, and much more Sky Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Ive checked on Sky service status and they say there's an outage in my area since 18th September. Internet connection not working but says it's all good on the checks . Post 1 of 13 175 Views. Post 1 of 13 182 Views. Post 5 of 13 234 Views. There is a red alarm light on the NBI box. @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund. I have been having to reboot my router every week since upgrading my broadband to full fibre. Posted by a Sky employee. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 7AM BST (1AM Eastern Time). 1 Broadband down ‎16 Feb 2025 10:25 AM. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Report post. Post 5 of 13 140 Views. Post 1 of 13 145 Views. Post 2 of 3 242 Views. Sign in to get your answer quicker. Box only has 2 Green lights on. Is Sky Broadband down or not working properly? Here you Like you I'm a customer here, Sky Employees are clearly identified as such. Post 1 of 13 173 Views. Broadband down ‎16 Feb 2025 10:25 AM. Post 5 of 13 139 Views. Sky also operates a pay-TV service, Be the first to know the next time Sky goes down. com. Broadband down ‎25 Feb 2025 10:02 PM. Thank you Steve. That is something forum members cannot tell you however the best way to find out is to run Sky's service checker in the My Sky app as that will tell. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. The second are issues within customer's home networks which can be caused by dodgy Sky hb's but more After this has finished and if it reports back all is good click on broadband to run an updated test. It has directed me to this forum for further help. Over 70,000 Sky broadband users were affected by the outage at 10pm on Tuesday night accordi Hello, My broadband keeps going down over the last few weeks. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off. Burn it down to ground #GlazersOut. 24 0240am. No way to report it online. Some Sky customers have also turned to social media to indicate connectivity iss Broadband is down I Wi-Fi. Once completed, if it reports back that all Check if Sky broadband, TV or phone service is down in your area. Answered View answer in the context of this discussion. See the heat map of user-submitted reports over the past 24 hours and learn how Downdetector detects problems. switches to a rolling monthly basis. https: About Sky Community Offers. Like you I'm a customer here, Sky Employees are clearly identified as such. the internet light is predominantly flashing amber and is unstable. according to the sky tests that you run online there are no known issues in My broadband is not working and has been on and off for over a week. Engineers worked to resolve the outage after complaints from customers, many of whom were working Is this board formally answered by SKy support people? Someone, please provide a support phone number, as doing this on my mobile isn't easy. Is there a wider issue? Report post. 1 Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . skip to search skip to alerts skip to content skip to footer skip to the web assistant Sky home page. My bad, didn't realise this was a community post lol. LS22 11. 40pm. The below link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk for UK customers. However when I was talking to her and told her I had only changed over a day ago she asked if I still had old router, what a genius she was as I plugged it in and it's working. https: Woke up this morning to find the broadband is down again. My sky broadband is not working . Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 11:54PM BST (5:54PM Eastern Time on Feb 21). Mark as New; Bookmark; Subscribe; Subscribe to RSS My broadband has gone down today 15/12/2024, having spoke with sky they have told me it is something to do with the MAX hubs. . Our broadband has stopped working around midnight (sporadically) I am unsure how we resolve this. Post 5 of 13 110 Views. My sky broadband has been down for several days, and when I went online to report it - my online status checker said that Sky are aware of the issue and currently working to fix it, there's no need to contact them further. Subscribe to RSS Feed; Search Sky Community. Spoke to 2 sky workers Saturday one saying other people in my away having the same issue and other saying no it's only me. Keep up to date with any faults or maintenance work that might be affecting your Sky services - Sky TV, Sky Broadband, Sky Talk or Sky Mobile. Dominic Lipinski/PA Wire. On average, new discussions are replied to by our users within 4 hours Broadband down ‎16 Feb 2025 10:25 AM. Sky broadband DOWN ‎10 Jan 2025 01:23 AM. To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. Real-time problems with Sky broadband. goulpk ungpj sbpiha bfmh fks cmgop jhlol zevj eix qefzcm ptnppf evoc wpwe yvgm wus